How do I...?

Click "Login" at the top right of the window. You can use the radio buttons to choose whether to sign in with your DOD ID and birthdate or your SSN Last 4, last name and birthdate. 

Authentication to this site is based on the MWR Privilege status of your DEERS record. 

If you are an eligible patron and are unable to authenticate, check your error message. 

If the error says "Patron not found": 

• Please use the eye button to make your DOD ID or SSN last 4 visible and make sure it is entered correctly. 
• If you are using the SSN version of the login, make sure your last name is spelled exactly as it appears on your record. This may include punctuation for compound last names and suffixes like JR or III. 

If the error references MWR Privilege:

• Please call the DMDC Help Desk at 800-538-9552 or visit your local Pass and ID Office and request a review of your MWR Privilege field.  
• Library staff cannot assist with privilege issues. 

Per DODI 1015.10 (Table 1) and DoDM 1000.13, Vol 2, Enclosure 13.a. (Table 28):   

U.S. citizens employed by firms under contract to the Department of Defense working on an installation when assigned in areas outside the United States have full MWR privileges. 

DOD contractors who fall into this category that cannot access dodmwrlibraries.org should work with their TASS TA (trusted agent) to ensure accurate MWR privileges settings are presented in DEERS.  Please visit https://www.cac.mil/common-access-card/getting-your-cac/for-contractors/ for more information on the TASS system.

On a CAC or on the newest retiree/reserve/dependent IDs, the ID is located above the barcode on the back of the card. On a retiree/reserve/dependent ID, the ID is located on the front of the card, on the right-hand side. 

Some older ID cards may still show the holder's SSN.  If your ID card has a SSN or you do not have access to your DOD ID, click the SSN radio button. Make sure the last name you enter matches your DEERS record precisely, including any punctuation or suffixes. 

Please use the Contact Us form. If possible, sign in before using the form. Please provide as much detail as possible to help us replicate the issue.  

This website does not have a dedicated 24/7 helpdesk.  Issues will be reviewed Monday through Friday during regular business hours (EST).

If you do not have a military library near you or are looking for information concerning a service-specific resource, please contact your military branch’s library program. Email addresses are below:

Air Force/Space Force: [email protected]

Army: [email protected]

Marine Corps: [email protected]

Navy/Coast Guard: [email protected]

The Libby app is available in your app store: Look for “Libby By OverDrive.”

If you are using a desktop or laptop computer, you can use the Libby browser interface at libbyapp.com/library/dod.

You will still need to use Libby to check out all materials, to listen to audiobooks and to access extras like Craftsy. 

When you first sign into Libby, you will be given the option to choose whether to port your checked-out ebooks to Kindle or read them in Libby. This will require signing into your Amazon account to sync your libraries.  

If you missed that option: 

• Use the center icon on the bottom of the screen to go to the main menu. 
• Scroll down to the Settings section.  
• Choose the “Read Books With...” menu option, third from the top.  
• Select Kindle. You will be asked to sign into your Amazon account.  

Go to the Kanopy listing (found in Digital Collections A to Z or Streaming Music and Video) and click the button for your military branch.  

• Click the “LOG IN TO DODMWR” button. 
• Click the “LOG IN TO DODMWR” button on the next screen.  
• If you haven’t already authenticated, you will be prompted to authenticate using the DoDMWRLibraries.org signin. Do so.  
• In the upper right corner of the Kanopy window, you’ll see “Log in” and “Sign up” buttons. Use “Sign up” to register. You can link your login to an existing Google or Facebook, or set up an email address and password.  
• You will be sent a verification email within a few minutes of registration. If you do not see it in your main email folder, please be sure to check your junk/spam folder.  

Kanopy’s app is compatible with mobile devices, Roku and some Smart TVs. Please download it from your preferred app store. 

• Before signing in, make sure you are registered and authenticated.  
• The opening screen has two buttons: Get Started and Log In. Use the Log In button only.
• Log in with the credentials you set up during the sign-up process. 

Kanopy requires reauthentication every thirty days. If it denies you access, please follow the steps below:

1. Go to dodmwr.kanopy.com
2. Sign in to your Kanopy account. On login, you should be dropped on the "My Libraries" tab of your account menu.
3. "Department of Defense Libraries" will appear as inactive. Within the same box, look for a hyperlink for your "institutional login". 
4. Click that hyperlink to open the login page for DoDMWRLibraries.org in a popup window. Sign in as normal. 
5. A successful signin should close the popup window. If Department of Defense Libraries still appears inactive, wait about ten seconds, then refresh your browser page. 
6. Once Department of Defense Libraries appears as active again, you can continue to use your credits as normal. 

Freegal is a service that lets you stream unlimited music. You can also download up to 5 songs per month. 

• Click through the link to Freegal (in Digital Collections or Streaming Music and Video.) 
• Enter your email, and enter and confirm a password of your choice.
• You will be sent an automatic verification email within 10 minutes; if you do not see it, please check your spam folder.
• Click on the link in the email, sign in with the email and password you set up with them, and you are ready to go.

Yes! If you set up a Freegal account through your military branch's library, you can simply log in.

If your account is under a defunct email address or you do not remember your username, we strongly recommend creating a new account. 

Open the "Locations" menu at the top of the window and pick a military branch to search for nearby libraries. Your nearest library may not correspond to your branch of the military, but this does not mean that you are not eligible.

To access Craftsy, you will need to use the Libby app or Libby browser interface. Please use the instructions in How Do I #5 to access this account through Libby. 

The Great Courses are available as videos through Kanopy. Please use the instructions in How Do I #6 to access these videos. 

Single Sign-On allows you to automatically log in to O’Reilly using your DoDMWRLibraries.org login. You’ll never need to remember a password again.

Single Sign-On also validates your identity with O’Reilly; if your account was deactivated due to inactivity and seats for your military branch are currently open, it will be reactivated without needing to contact O’Reilly tech support.

While logged in to DoDMWRLibraries.org, access your account menu through My Account in the upper right hand corner, or via My Account | DoD MWR Libraries.

Click the blue Manage button. Text boxes will appear below the resource logos.

In the text box below the O’Reilly logo, enter your preferred email.  

Click “Save eResource Connections”.

Clicking the Access links from DoDMWRLibraries.org will log you in to O'Reilly using Single Sign-On. If you are signing in through the O'Reilly app or their main login page, you will be prompted to use Single Sign-On if the website recognizes your login ID as coming from a military account. If you use an Access button without a saved email in My Account, you will be bounced to an an error page. 

Unlike many of our services, O'Reilly has a limited number of seats per military branch. If all of these seats are full, O'Reilly will not let you sign in or register until a seat opens up.

To keep seats open, O'Reilly deactivates user accounts after ninety days of inactivity. To reactivate:

Note: the reactivation form is only accessible to logged-in patrons.

• While signed in to DoDMWRLibraries.org, click this link to visit the O'Reilly Reactivation Form. 
• If you see an "Access denied" page, make sure you are logged in, then return to the form. If still denied, refresh. 
• Provide all requested data. 

If you log in to O'Reilly with your email, then save the same email in your My Account folder, you may be signed in to an account outside our subscription even if you go through our login. 

Log in to DoDMWRLibraries.org, then access the Contact Us form. Tell us that you are using the account under [provide email] and that O'Reilly is charging you and we will have them move your account. If you aren't logged in when you send the form, we may have to ask for additional information.